Privacy Policy

1. Introduction

VFixer Chemical Industries ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request product quotes, apply for our dealer network, or interact with our technical support team.

2. Information We Collect

We may collect the following types of information:

• Personal Identification: Name, phone number, email address, city, and business details when you submit dealer inquiries or quote requests.
• Usage Data: IP address, browser type, device information, pages visited, and time spent on our product catalog.
• Communication Records: Emails, WhatsApp messages, and call logs related to product support, technical consultations, or order placements.
• Dealer Application Data: Business registration details, GST information, warehouse capacity, and territory preferences for our distribution network.

3. How We Use Your Information

• Process and respond to product inquiries, quotations, and sample requests.
• Evaluate dealer applications and manage our distribution network across India.
• Provide technical support for epoxy grout, tile adhesive, waterproofing, and wall putty applications.
• Send product updates, technical data sheets, and promotional offers (only with your consent).
• Improve our website experience and product offerings based on user behavior.
• Comply with legal obligations, including tax and regulatory requirements in Gujarat and India.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can modify your browser settings to decline cookies, though this may affect certain features of our website, such as the product comparison tool.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Logistics Partners: To fulfill product deliveries and track shipments.
• Payment Processors: To securely handle invoice payments and dealer deposits.
• Legal Authorities: When required by law, court order, or to protect our rights and property.

6. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure. We recommend using strong passwords and keeping your login credentials confidential.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data, subject to legal retention requirements.
• Opt out of marketing communications at any time.

8. Third-Party Links

Our website may contain links to third-party sites, such as government certification portals or industry associations. We are not responsible for the privacy practices of these external sites and encourage you to review their policies before submitting any information.

9. Children's Privacy

Our products and services are intended for construction professionals, contractors, and businesses. We do not knowingly collect data from individuals under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. The updated policy will be posted on this page with a revised effective date.